Questions & Answers
yomammk FAQ — Frequently Asked Questions
Deposits, withdrawals, account management, live casino, and every VIP level — all the questions Myanmar players actually ask, answered clearly in one place.
This FAQ page fully answers the questions that may come up when you play at yomammk. Whether you are stuck on how to deposit, having trouble logging in, or have questions about withdrawals, you will find the answers here. Use the links below to jump straight to the topic you need. If you cannot find the answer to your question on this page, contact our 24/7 live customer support.
How to Deposit
The minimum deposit amount at yomammk is 3,000 Ks. This applies equally across all payment methods, including KBZPay, Wave Money, AYA Pay, and Bank Transfer. Players can start playing right away with an amount that fits their budget.
yomammk does not charge any deposit fee. However, payment services such as KBZPay or Wave Money may have their own fees — you can check those in the respective app according to that service provider's policy.
Log in to your yomammk account and open the "Deposit" menu. Select KBZPay as the payment method. Transfer the money to the provided receiving phone number or QR code using your KBZPay app. After the transfer, upload the transaction screenshot to the platform. Once verified, the funds will appear in your account.
There may be a short delay after a deposit. Keep your transaction screenshot and transfer time on hand, then contact yomammk's 24/7 Live Chat support directly. The support team will check the records and resolve the issue. Also make sure you sent the money to the correct number and not to the wrong payment counter number.
The deposit methods currently available at yomammk are KBZPay, Wave Money, AYA Pay, and Bank Transfer. All methods have a minimum deposit of 3,000 Ks. Whichever method you use, we recommend keeping a record of your deposit after it is made.
Account Questions
If you have trouble logging in, first check the following — (1) whether your password is correct, (2) whether Caps Lock is on, (3) whether your phone number is correct, (4) whether your internet connection is stable. If you still cannot log in after checking these, contact yomammk Live Chat support.
Yes. Each player at yomammk is allowed to open only one account. Please note that if multiple accounts are found, bonuses may be cancelled and the accounts may be closed. This policy exists to ensure fair play for all players and to prevent fraudulent activity.
Click "Forgot password" on the login page and request a code using your registered phone number. If that does not resolve it, contact yomammk's Live Chat and request assistance by verifying your identity with your NRC or phone number.
Personal details such as phone number and bank account cannot be changed by the player directly — you must contact yomammk's customer support and submit a request along with the required verification. This is to protect players from unauthorised changes.
Live Casino
Baccarat is a card game where you decide whether to bet on the Player side or the Banker side. Tens are dropped and the side whose card total is closest to 9 wins. With a live dealer in yomammk's Live Casino, you get a genuine casino feel.
Dragon Tiger is simpler than Baccarat. Players bet on which side — Dragon or Tiger — will receive the higher card. One card is dealt to each side and the side with the higher card wins. There is also a side bet on a Tie.
Yes. You can play yomammk's Live Casino in full on Android and iOS phones through a browser alone. No separate app download is needed — just open yomammk.vip in your phone's browser, log in, and access Live Casino games right away.
Roulette offers many ways to bet. Options range from Straight Up — betting directly on a single number — to Outer Bets such as Red/Black, Odd/Even, 1-18 / 19-36, and Column bets. Outer Bets pay less but win more often.
VIP Membership
At yomammk, your VIP level rises naturally as you keep playing actively. The more regularly and actively you play, the better your chances of moving up. Your VIP standing is calculated based on your playing history.
yomammk VIP has three tiers. Bronze — earn up to 0.4% weekly cashback. Silver — earn up to 0.8% weekly cashback. Gold — the highest tier, earning up to 1.2% weekly cashback. The higher your tier, the greater the rewards.
VIP players enjoy weekly cashback along with exclusive bonus promotions, priority customer support, and promotions designed specifically for VIP-level players. Reaching Gold level opens up the chance to receive additional special promotions.
Cashback is a system where a set percentage of your total bets is returned to you as a reward every week. For example, at Silver level, you receive 0.8% of your total wagered amount back as cashback at the end of each week. Cashback is credited directly to your account.
How to Withdraw
Yes. yomammk processes withdrawals 24 hours a day, 7 days a week — with no restrictions for evenings, weekends, or public holidays. Our support team is on duty 24/7 to handle withdrawal requests, so you can submit one at any time.
Yes. The wallet (KBZPay, Wave Money, AYA Pay) or bank account you withdraw to must be registered in the same name as your yomammk account. Withdrawals to third-party accounts are not allowed, so please make sure your details match before submitting a request.
When you receive a Welcome Bonus, you must meet a wagering requirement of 20 times the bonus amount before you can withdraw any winnings from it. For example, if you receive a bonus of 24,000 Ks, you need to wager 24,000 Ks × 20 = 480,000 Ks before withdrawing. Your own deposited funds can be withdrawn at any time without meeting any wagering requirement.
Withdrawals from yomammk are normally processed and received within 5–30 minutes. The minimum withdrawal amount is 10,000 Ks. If this amount is not met, a withdrawal request cannot be submitted.
If your withdrawal has taken more than 5-30 minutes, possible causes include a mismatch in wallet name, an unmet wagering requirement, or an internet connection issue. Contact yomammk's 24/7 Live Chat right away with your withdrawal time and amount — the support team will resolve it quickly.
Still can't find an answer?
If you can't find your question in this FAQ, you can contact yomammk's 24/7 Live Chat support directly in Myanmar language. You can also reach us by email at [email protected].