yomammk Privacy Policy
This page explains how yomammk collects your personal information, what it is used for, and how it is kept secure.
1. Introduction and Purpose of This Policy
yomammk Online Gaming Platform ("yomammk", "we") is a platform providing online gaming services in Myanmar. We prioritise protecting your personal information when delivering our services.
This Privacy Policy ("Policy") explains what information is collected when you use yomammk's website (yomammk.vip), mobile platform, and related services ("Services"), how that information is used, who it may be shared with, and what rights you have over your data.
By continuing to use yomammk's services, you are considered to have agreed to the data handling practices described in this Policy. If you do not agree with this Policy, please stop using our services.
2. Information We Collect
yomammk collects the following categories of information to provide our services and ensure the security of player accounts.
Registration Information
Name, date of birth, contact phone number, and email address provided when opening an account.
Financial Information
Deposit and withdrawal records, KBZPay / Wave Money / AYA Pay confirmations, and bank transfer details (stored in protected form).
Gaming History
Games played, bonus usage, bet amounts and prize records.
Technical Information
IP address, browser type, device name, operating system and session records.
Cookies and Tracking
Cookies and similar technologies are used to analyse how the website is used. Cookies can be managed through your browser settings.
Communication Records
Customer service conversations via Live Chat and email correspondence records.
3. How is the collected information used
3.1 To provide services
Your personal information is required to open and verify your account, process deposits and withdrawals, and deliver game services.
3.2 Security and fraud prevention
IP records, device information and betting patterns are analysed to prevent account intrusion, financial fraud and unlawful gambling activity. This is an essential process that protects the accounts of all players.
3.3 Responsible gambling management
Only the minimum necessary information from gambling behaviour analysis is used to support responsible gambling tools (betting limits, alerts).
3.4 Service improvement
Collected information is used to improve services, resolve technical issues and enhance the player experience.
3.5 Legal compliance
There may be cases where your information must be handled in relation to compliance with applicable laws and regulations, resolution of financial claims, or other legally required matters.
4. Information shared with third parties
yomammk does not sell, rent or commercially trade your personal information in any way. However, it may be shared in a limited manner in the following cases.
Service contractors
Only the minimum information necessary to deliver services is shared with companies that provide payment processing (KBZPay, Wave Money, AYA Pay, bank transfer), customer support platforms and security verification services. These companies may only use it for the purposes we direct and must comply with our privacy policy.
Game service providers
Game-related counter data may be sent to third-party game providers for player verification, seed and hash RNG checks, and to support fair play.
Legal or official information requests
There may be cases where personal information must be disclosed under legal proceedings, a court order, or a request from a legally authorised authority. In such cases, only the minimum amount required to comply with the law will be disclosed.
5. Data security measures
yomammk has put in place the following technical and organisational measures to protect your personal information from unauthorised access, breaches, improper modification or destruction.
- SSL/TLS encryption is applied to all data transfers.
- Financial information is stored on secure servers using tokenization technology.
- Access controls ensure that only authorised staff can handle data.
- The system is continuously monitored with automated monitoring to detect abnormal access.
- Security infrastructure is regularly reviewed and updated.
It should be noted that no communication channel in digital services can be guaranteed 100% secure. If a data breach occurs, you will be notified in accordance with legal requirements.
6. Data retention period
We delete personal information once its purpose has been fulfilled rather than retaining it further (or convert it to an encrypted anonymised form). However, it is unavoidable that information must be retained for longer in the following cases.
- Financial gambling records are retained until the retention period prescribed by legal requirements has elapsed.
- Information related to unresolved matters in a pending claim or legal action is retained until the matter is resolved.
- Records related to responsible gambling requirements (betting limits, self-exclusion) are retained for the required period.
After account deletion, personal data for which there is no legal retention requirement will be anonymised and disassociated from any further use.
7. Cookies and Digital Tracking Policy
What are Cookies
Cookies are small text files stored in your browser that make website visits smoother and easier. yomammk uses the following types of cookies.
Strictly Necessary Cookies
These are essential for maintaining login sessions, verifying security tokens, and completing financial transactions. Blocking them may cause services to malfunction.
Performance Cookies
These collect information about which pages you visit most often and which games you prefer, and are used to improve our services. Data collected this way is anonymised and used for analytics purposes only.
How to Control Cookies
You can delete or restrict cookies through your browser's Settings โ Privacy section in browsers such as Chrome, Firefox, Edge, or Safari. Please note that blocking strictly necessary cookies may prevent some services from working properly.
8. Your Data Rights
yomammk respects each player's right to control their own data. The following rights are available to you.
Access
You can request a copy of all personal data we hold about you.
Correction
You can request that incorrect or incomplete information be corrected.
Deletion
You can request that your personal data be deleted where there is no legal or contractual requirement to retain it.
Restriction
You can request that we restrict or stop processing your data.
Data Portability
You can request that your data be provided in a machine-readable format.
Marketing Opt-Out
You can unsubscribe from promotional emails we send.
To exercise any of these rights, send an email to [email protected]. We will respond within 30 days of receiving your request. To confirm that the request relates to your account, you will need to provide verifiable identification (ID).
9. Protection of Users Under 21
yomammk's services are for users aged 21 and above only. We confirm that we do not knowingly collect personal data from anyone under the age of 21.
Our age verification process requires proof that a user is 21 or older, so no one under 21 should be able to access our services. If we discover that this has occurred, the relevant account will be closed immediately and any collected data will be deleted.
10. Policy Amendments
yomammk may update this policy from time to time in response to legal changes, technical developments, or service expansions.
Any changes will be announced on the website at least 7 days before taking effect, and the "Last Updated" date on this page will be updated accordingly. For significant changes (such as longer data retention periods), affected players will be notified by email.
Continued use of our services after an updated policy takes effect will be considered acceptance of the revised policy.
FAQ on Personal Data Protection
Do you have questions about personal data?
If you have any questions about this policy, our customer service team is available
24/7 via Live Chat in Myanmar language or by email at any time.